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API and Developer Help
Partner API quickstart
Create TEST credentials, sign a request, send a purchase, send a refund, and verify logs.
Updated Sep 8, 2026
API and Developer Help
API request signing
The exact HMAC signing format PrizeNest accepts for Partner API requests.
Updated Sep 8, 2026
API and Developer Help
API error reference
What common Partner API error codes mean and whether the request should be retried.
Updated Sep 8, 2026
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Shopify planning, WooCommerce plugin support, and custom API setup.
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Signed API requests, idempotency, errors, and test-mode validation.
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Protect accounts, API keys, sessions, and recovery channels.
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Fix common account, point, checkout, and integration issues.
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Where to go when you need help with points, orders, or integrations.
