Step 1
Shop with partners
Use the email or phone on your PrizeNest account when making an eligible purchase.
How PrizeNest Works
One point system for customers, businesses, rewards, and fulfillment.
PrizeNest connects qualifying purchases to customer points, keeps partner funding accountable, and turns available points into marketplace reward orders.
Built for real workflows
Guidance connects directly to the pages where customers, partners, and admins take action.
For Customers
Earn points from eligible purchases and redeem only what is available.
PrizeNest keeps available, pending, awaiting funding, and failed point states separate so checkout never spends points before they are valid.
Step 2
Earn and settle
Points may be pending while the purchase, funding, and release window are validated.
Step 3
Redeem rewards
Spend only available points on product points and shipping points at checkout.
See every step
Step 1
Create an account
Add an email or phone number you can verify.
Step 2
Make a qualifying purchase
Shop with a participating business.
Step 3
Match your identity
Use the same email or phone at checkout.
Step 4
Partner submits the event
The business sends a signed purchase event to PrizeNest.
Step 5
Points may be pending
Pending points wait for validation, funding, and settlement.
Step 6
Points become available
Available points become spendable in your account.
Step 7
Choose a reward
Browse published marketplace inventory.
Step 8
Review checkout
Confirm product points, shipping points, and delivery details.
Step 9
Redeem and ship
PrizeNest deducts points and creates the fulfillment order.
Step 10
Track the order
Follow processing, shipment, delivery, and support exceptions.
Point status flow
1
Purchase recorded
2
Pending
3
Available
4
Redeemed
Awaiting Funding
The partner recorded the reward, but funding must arrive before points can settle into the customer balance.
Reversed
A return, duplicate, cancellation, or admin correction reversed a point event through the ledger.
Failed
A reward could not be funded, validated, or processed and will not become spendable unless support resolves it.
Expired
Unclaimed rewards use the configured claim window. Customer point expiration is governed by the published program terms.