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Find clear answers for points, rewards, partners, and the API.
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API Changelog
Partner API foundation
Signed purchase and refund endpoints, API credentials, integration logs, reward rules, and unclaimed reward claim behavior were introduced.
Updated Sep 8, 2026
API Changelog
Catalog operations foundation
Marketplace inventory, fulfillment cases, supplier records, and order operations were added to support production reward fulfillment.
Updated Sep 8, 2026
API Changelog
Developer portal and Help Center published
Public developer documentation now mirrors the implemented signed purchase and refund endpoints, error codes, idempotency behavior, and TEST/LIVE guidance.
Updated Sep 8, 2026
Contact Support
Contact support
How to prepare a helpful support request without sharing sensitive secrets.
Updated Sep 8, 2026
Account Security
Account security basics
Keep account credentials, API keys, and support conversations safe.
Updated Sep 8, 2026
API and Developer Help
API error reference
What common Partner API error codes mean and whether the request should be retried.
Updated Sep 8, 2026
Categories
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Store Connections
Shopify planning, WooCommerce plugin support, and custom API setup.
API and Developer Help
Signed API requests, idempotency, errors, and test-mode validation.
Account Security
Protect accounts, API keys, sessions, and recovery channels.
Troubleshooting
Fix common account, point, checkout, and integration issues.
Contact Support
Where to go when you need help with points, orders, or integrations.