Help Center
Find clear answers for points, rewards, partners, and the API.
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Categories
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Partner Accounts
Application review, onboarding, team members, and go-live readiness.
Funding and Billing
Prepaid balances, reserved funds, pending obligations, and capacity.
Reward Rules
Points per dollar, fixed points, minimums, maximums, and rule timing.
Store Connections
Shopify planning, WooCommerce plugin support, and custom API setup.
Account Security
Protect accounts, API keys, sessions, and recovery channels.
Troubleshooting
Fix common account, point, checkout, and integration issues.
Policies and Legal
Terms, privacy, point program rules, and non-cash redemption limits.
Contact Support
Where to go when you need help with points, orders, or integrations.