FAQ

Answers to common PrizeNest questions.

Search points, rewards, shipping, partner funding, integrations, and security guidance from one public FAQ.

Shipping

2 questions

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How can customers track an order?

Customers can sign in and open their order history to see processing, fulfillment, shipment, delivery, and tracking information when available.

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Why are shipping points separate?

Shipping points make fulfillment cost visible during checkout so customers can review product and shipping totals separately before redeeming.

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