FAQ
Answers to common PrizeNest questions.
Search points, rewards, shipping, partner funding, integrations, and security guidance from one public FAQ.
Funding
3 questions
What does a partner pay?
Partners fund the points issued from eligible purchases. The platform calculates cost from point price and awarded points; partner-specific pricing can differ from the global default.
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What happens if a partner balance is too low?
A reward can wait for partner funding or fail depending on the accounting path and status. The partner dashboard shows funding obligations and low-balance warnings.
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Why does a partner need prepaid funding?
Prepaid funding ensures PrizeNest can honor points that a partner issues to customers. Available partner balance determines estimated point capacity.
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