Funding and Billing

Partner funding basics

Why prepaid funding exists, what balances mean, and how point capacity is estimated.

Last updated Sep 8, 2026

What partners pay for

Partners fund the customer points they issue. PrizeNest calculates partner cost from the current point price and the points awarded by eligible purchase rules.

Balance terms

  • Available balance can fund new point awards.
  • Reserved balance is committed to rewards that have not fully settled.
  • Pending obligations are rewards waiting for funding or settlement.

Point capacity

Point capacity is an estimate: available partner funding divided by the current point cost. Approved partner-specific pricing can differ from the global default.

Was this helpful?

Your response helps PrizeNest keep guidance clear without collecting private account details.