Policies and Legal
Do points expire?
Unclaimed rewards have a claim window controlled by PrizeNest policy, currently configured as 12 calendar months for newly created unclaimed rewards. Customer point expiration beyond that is governed by the current point program terms and b
Last updated Sep 8, 2026
Unclaimed rewards have a claim window controlled by PrizeNest policy, currently configured as 12 calendar months for newly created unclaimed rewards. Customer point expiration beyond that is governed by the current point program terms and backend settings.
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